He is described crudely by Tessa as "an asshole who only cares about money", highlighting his position in society as a man of business. He is arrogant, cold and quite backwards in feelings, as he is not approving of young love.
He is quite bitter and sometimes shows a mild dislike towards Tessa as he (SPOILER). However, Scott is very observant and notices even the slightest thing about his customers.
Physical appearance: Edit
Scott is 41 years old, and is of medium height. He has a stubble and light brown hair with green eyes. He usually has a scowl on his face, which makes him a very reserved character.